*All returns must first be authorized before any item is returned or
shipped back for credit, refund, or replacement. Please contact us
via Email or phone
1-800-841-1133 for return authorization.
Restocking charges may be charged at our discretion (30% restocking fee
for JD2 products).
merchandise must be unused, unsoiled, and in original factory condition.
We request you include a copy of the original invoice with any returns.
We can not compensate for shipping charges.
This is NOT an acceptable Return (don't be
You may cancel your order if it has not been shipped. If you order
has already been shipped we must treat the order as a standard return.
See the "Return Policy" above.
Medford Tools and Supply Inc. will sometimes collect personally identifiable information, like names, addresses, email addresses, etc., when voluntarily submitted to us by one of our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists which will also have an opt in feature asking you to verify once again.
and Supply Inc. only. If you link to another web site from
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Medford Tools and Supply Inc. may use cookie and tracking technology depending on features offered by our site. Cookie and tracking technology are useful for gathering information such as browser type and operating system so we can better serve our visitors, tracking the number of visitors to
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medfordtools.com Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
Your personally identifiable information is kept secure and never sold, rented, leased or in anyway given to anybody or entity, and will only be used by authorized employees, agents and contractors (who have agreed to keep information secure and confidential) of
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We reserve the right to make changes to this policy. Any changes to this policy will be posted on this page.