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Return Policy

*All returns must first be authorized before any item is returned or shipped back for credit, refund, or replacement. Please contact us  via Email or phone 1-800-841-1133 for return authorization.

Restocking charges may be charged at our discretion (30% restocking fee for JD2 products).  Returned merchandise must be unused, unsoiled, and in original factory condition. We request you include a copy of the original invoice with any returns. 

We can not compensate for shipping charges.

This is NOT an acceptable Return (don't be this guy)


Order Cancellations

You may cancel your order if it has not been shipped.  If you order has already been shipped we must treat the order as a standard return.  See the "Return Policy" above.



Privacy Policy

Medford Tools and Supply Inc.  will sometimes collect personally identifiable information, like names, addresses, email addresses, etc., when voluntarily submitted to us by one of our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists which will also have an opt in feature asking you to verify once again.

This privacy policy will tell you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not a retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. 

Note, the privacy practices in this privacy policy are for Medford Tools and Supply Inc. only. If you link to another web site from medfordtools.com to view, or purchase products or services, please review the privacy policies posted at those sites.

Medford Tools and Supply Inc.  may use cookie and tracking technology depending on features offered by our site. Cookie and tracking technology are useful for gathering information such as browser type and operating system so we can better serve our visitors, tracking the number of visitors to medfordtools.com so we can set advertising rates, and we use it to help us understand how visitors use medfordtools.com Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

Your personally identifiable information is kept secure and never sold, rented, leased or in anyway given to anybody or entity, and will only be used by authorized employees, agents and contractors (who have agreed to keep information secure and confidential) of Medford Tools and Supply Inc. All emails and newsletters from this site allow you to opt out of further mailings and emails.

If you have any questions, concerns, or comments about our privacy policy you may contact us.

We reserve the right to make changes to this policy. Any changes to this policy will be posted on this page.



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